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Global businesses face many social, governance, and environmental opportunities and challenges at home and abroad. Best practices and the expectations of influential stakeholders are evolving rapidly in ways that require businesses to adapt. 

We have a track record of working successfully with global businesses, since the founding of our firm in 1990, to develop social responsibility strategies and programs that maximize value and minimize risk.

Authenticity is essential to the success of these strategies.  Authenticity entails engaging and working with credible and independent stakeholders that represent societal interests and have the expertise and credibility necessary for success. Depending upon circumstances, such stakeholders may include civil society organizations, employees, customers, investors, governments and international organizations.

Successful CSR strategies advance the long term success of any business that is committed to authenticity and results.

Our CSR services include:

  • Strategic Planning

  • Program and Policy Design, Development and Management

  • Thought Leadership Programs, including Convenings, Idea and Policy Development, and Partnerships with Key Organizations and Policy Officials

  • Stakeholder Mapping, Engagement and Partnerships

  • Crisis Prevention, Management and Resolution

  • Training and Capacity Building

  • Preventing and Remediating Sexual Harassment and Gender-Based Violence;

    and Advancing Gender Equity in Global Supply Chains

  • Socially Responsible Investing

  • Risk Management

  • Advocacy Regarding Social and Governance Challenges

  • Research and Analysis

EXAMPLES OF OUR WORK include:

  • We worked with a client to develop a labor relations framework for their supply chain that is widely viewed as best in class, and was recognized by an ACE award from the US Secretary of State to our client in the category of most socially responsible major American company.

  • We have advised clients in developing new norms and programs governing emerging CSR issues affecting technology, agriculture, pharmaceutical, apparel and other sectors.

  • We worked with a major internet business to address human rights challenges in their business.

  • We are advising several clients on developing innovative new programs to prevent sexual harassment and other forms of gender-based violence in their foreign and domestic operations and supply chains.

  • We developed and implemented a thought leadership and advocacy program for a client on international human rights issues facing global businesses. This included convenings and development of policy positions, as well as organizing and managing a successful advocacy coalition of businesses, including technology, food, consumer product and fashion companies.

  • When a client was faced with a crisis resulting from an industrial disaster in their supply chain, we helped the client resolve this matter by arranging with a major international institution to convene a conference on short notice to fully fund restitution for those affected, and we advised the client regarding a new set of guidelines to avoid such disasters in the future.

  • We have on multiple occasions assisted clients by arranging mediation or arbitration of labor and worker rights disputes in their supply chains in order to prevent crises, avoid hostile campaigns, and provide for equitable outcomes that comply with applicable laws, and our clients’ policies and codes of conduct. This has also prevented public criticism or campaigns.

  • We have developed and implemented training and capacity building programs for clients in their global supply chains. These programs have often been developed in partnership with influential and highly credible stakeholders.

Many more examples are available.